How can we help you?
Our customer service is happy to help you!
Frequently asked questions
When will my order be delivered?
Your order will be packaged really carefully.
Processing time: 1–3 business days
• United States, European Union, United Kingdom: 3–10 business days after shipment
• Other regions may take longers
You will receive an e-mail after ordering with more information about the delivery.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
Can I return my slippers?
Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.